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Senior Systems Engineer - SaaS and PaaS Products

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Day Dream Technologies is seeking a talented and experienced Senior Systems Engineer to join our Technology team. As a Systems Engineer, you will play a crucial role in the configuration, administration, and support of our SaaS and PaaS products. You will collaborate with stakeholders to design and implement systems and infrastructure, ensuring successful delivery of our cutting-edge solutions. This position offers an exciting opportunity to work on converged system solutions for Guest experience technologies.

Primary Responsibilities:

  • Execute the design and implementation of converged system solutions for Guest experience technologies in collaboration with stakeholders.
  • Partner with peer organizations to align strategic plans with system architecture, security, and operational requirements.
  • Ensure successful project planning and delivery for technology infrastructure.
  • Collaborate with Subject Matter Experts to build out complex Server and Network infrastructure.
  • Perform day-to-day maintenance and administration of systems, including software, platform, and configuration updates.
  • Identify root causes of issues, recommend and implement solutions, and resolve problems.
  • Develop tools, automation, and scripts to streamline system configuration.
  • Provide support for testing prior to the release of infrastructure, products, and services.
  • Contribute to the development of best practices, validation, and adherence.
  • Document infrastructure and monitoring systems.
  • Participate in the development of large technical solutions with future impact.

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a similar field or related work experience.
  • 6+ years of progressive experience in Systems Engineering.
  • Strong knowledge of systems applications and hardware, server architecture, operating platforms, and internet and web applications.
  • Experience in systems support and client-based systems.
  • Proficiency in Windows 10, Global Policy Objects, Windows Active Directory Infrastructure, Mobile (iOS/Android), PowerShell scripting, enterprise operating systems (Windows, Linux), and storage.
  • Ability to train users and support teams.

Preferred Qualifications:

  • Master's degree in Computer Science, Information Technology, or a related field.
  • Previous experience in the Cruise Line Industry.

Join our dynamic team and contribute to the success of our SaaS and PaaS products. Apply now to become a Senior Systems Engineer at Day Dream Technologies!

Learn more about Day Dream's Benefits